We have a sixty (60) day refund policy on merchandise purchases only. If you are dissatisfied with the Zwagil Foundation merchandise, you may return the product to us within sixty (60) days for a replacement, exchange or full refund of the purchase price (less shipping). To be eligible for a refund, you must return the entire order. We do not issue partial refunds/returns. There are no refunds on donations made to Zwagil Foundation. (edited)